Overview

The Grand Mayan is a gorgeous resort hotel inside the extraordinary Vidanta Riviera Maya resort. You'll find a luxurious and accommodating environment where everyone can find their happiness. Elevated and refined living spaces provide everything you need for a romantic getaway for two, or for a memorable family vacation. The attentive staff will get to know you by name and look after you like family. The resort is proud to host Cirque du Soleil JOYÀ, a spellbinding show and one-of-a-kind dining experience. And everyone is raving about Jungala Aqua Experience—the wildly exclusive aquatic oasis in the heart of the Mayan jungle that offers thrilling water rides, attractions, and luxurious accommodations. And last but not least, situated on the Caribbean shore, Salum is a charming bohemian village that offers a delightful experience of Mexican culture. With all these incredible offerings, you’ll quickly see why Vidanta Riviera Maya has helped to redefine the Mexican vacation experience.

Additional fees and policies may apply. Please view all fee and policy information below.

Mandatory Fees

  • Mandatory resort fee is 980.00 USD, per unit, per stay, for hotel units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
  • Mandatory resort fee is 1190.00 USD, per unit, per stay, for 1 bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
  • Mandatory resort fee is 1750.00 USD, per unit, per stay, for 2 bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
  • Mandatory usage fee is 17.75 USD, per person, per stay, for all units. Only Credit Cards accepted. Foreigner fee. Complete form & payment at https://visitax.gob.mx BEFORE DEPARTURE.

Resort Fees

  • Mandatory environment tax fee is 50.91 MXN for 1 bedroom units, per night, per unit. Only Credit Cards accepted. This tax applies to Hotel and one-bedroom units.
  • Mandatory environment tax fee is 101.83 MXN for 2 bedroom units, per night, per unit. Only Credit Cards accepted. This tax applies to Hotel and two-bedroom units.
  • Mandatory state lodging tax fee is 106.06 MXN for all units, . Cash or Credit is accepted. A mandatory state lodging tax per reservation per night applies to Hotels units.
  • Mandatory state lodging tax fee is 129.13 MXN for all units, . Cash or Credit is accepted. A mandatory state lodging tax per reservation per night applies to 1BR units.
  • Mandatory state lodging tax fee is 189.09 MXN for all units, . Cash or Credit is accepted. A mandatory state lodging tax per reservation per night applies to 2BR units.
  • Guest of RCI member fee is 840.00 USD for all units, per week. Only Credit Cards accepted. Guest Certificate reservations will pay this fee, in addition to the resort fee.

Availability

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Location

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Resort Information

Resort Amenities
Resort AmenitiesRestaurants and DiningActivitiesAccessibilityUnit InfoAirport InformationCheck-In Information
  • Resort Amenities
  • Restaurants and Dining
  • Activities
  • Accessibility
  • Unit Info
  • Airport Information
  • Check-In Information
  • ATM/banking (Onsite)
  • Bar/lounge (Onsite)
  • Business center (Yes)
  • Car Rental (Onsite)
  • Concierge desk/services (Yes)
  • Fitness Center (Onsite)
  • Game room (Onsite)
  • Gift shops or newsstand (Yes)
  • Grocery Shopping Service (Yes)
  • Hot tub (Onsite)
  • Internet access in public areas (fees may apply) (Wireless Internet Access, Wireless Internet Access in all rooms.)
  • Laundry facilities (Onsite)
  • Marina (12 Miles)
  • Medical facility (Onsite)
  • Multilingual staff (Yes)
  • Nightclub (12 Miles)
  • Onsite - Swimming pool - children's (Yes)
  • Onsite - Swimming pool - indoor (Unheated)
  • Onsite - Swimming pool - outdoor (Yes)
  • Onsite - Swimming pool - total number of pools (5+)
  • Poolside bar (Yes)
  • Safe-deposit box (In-Room)
  • Salon (Onsite)
  • Sauna (Yes)
  • Spa (Onsite)
  • Sport Courts / Grounds (Onsite)
  • Swimming pool (Onsite)

Policy Restrictions

  • Guests staying at The Grand Mayan are only allowed to use this Resort facilities.
  • Minimum age check-in is 18.
  • Pet Information: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

  • Credit card imprint required upon check-in at the resort.
  • Fees or deposits are charged for some amenities.
  • Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
  • RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
  • Security deposit required upon check-in at the resort.
  • The mandatory Resort Fee charges apply to reservations made after June 15, 2024. Multiple and consecutive bookings are allowed but require a Guest Certificate starting with the second unit if the member travels on one of them. The Resort Fee will be charged per reservation. Prepay the fee 48 hours after confirmation or 30 days before check-in using the email from Vidanta with payment instructions.
  • The resort will receive the update for the RCI reservation, including guest certificates, within 72 hours of confirmation. The fee does not cover local taxes. Resort Fee includes round-trip transportation. To schedule pickup, contact Vidanta between 48 hours after your RCI Reservation and 5 days before check-in at 1-866-584-3268 or 322-176-1490.
  • This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
  • Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun, and The Cascades. Violations will be canceled. If more than one Guest Certificate is for the same travel date, each must be under a different guest's name. Please pre-check in at https://precheckin.vidanta.com/home.
Use of this website constitutes acceptance of the Armed Forces Vacation Club ​Terms & Conditions, Terms of Use and Privacy Notice.
2 Must book within 6 months of receipt. This offer is valid on 7-night stays only. The promotion code may be used on first time bookings only; any second bookings using the promotion code will automatically be cancelled. Cannot be combined with any other offer. Other restrictions may apply.

*Offer available while supplies last and is subject to end at any time. Must book by 10/19/25 at 11:59 PM ET to take advantage of the offer. This offer applies only to select 3-, 5-, and 7-night stays with check-in through 04/30/26. Promotional discounts and offer may not apply to all properties. We reserve the right to cancel any non-compliant reservations at our sole discretion. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. These vacations are limited. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Offer cannot be redeemed for cash or combined with any other offers. Offer is non-transferable. Additional fees for items specific to your stay or for optional services may apply (for example, cleaning fees, parking fees, pet fees, additional guest fees, etc). Other restrictions may apply. Offer void where prohibited by law. All prices are based in U.S. dollars (USD).

 
Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $429 USD per week when booked through the call center, and $419 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-866-533-1246. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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