Grand Velas R. Maya Ambassador
Property ID: A865
Address: Carretera Cancún-Tulum KM 62 Col. Centro Solidaridad Playa del Carmen Quintana Roo 77710 Mexico
Phone: 1-800-836-7507
Overview
The Ambassador ambiance at the AAA Five Diamond Grand Velas Riviera Maya resort provides a luxurious ocean-view resort experience for all ages, located around an expansive infinity pool. Enjoy endless views of the Mexican Caribbean from your private terrace; as one of three ambiances at Grand Velas Riviera Maya, the Ambassador ambiance rests over a long stretch of white sand beach and is home to the resort’s state-of-the-art Teens’ Club and several of its restaurants and bars. Guests of the Ambassador Ambiance enjoy access to the entire resort (Zen Grand and Grand Class ambiances), respecting age restrictions of 16 and over for the Grand Class ambiance. You’ll delight in a dining experience worthy of any discerning foodie, with 8 restaurants including one serving local Yucatecan fare, and the acclaimed Cocina de Autor. The experience is completed by the resort’s award-winning signature SE Spa, extensive seasonal activities programs and creative Kids’ Clubs.
Travel Dates
Unit Details
Standard Member Price
Premium Member Price
Travel Dates
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Unit Details
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Standard Member Price
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Reviews
Resort Information
Resort Amenities
ATM/banking (Onsite)
Bar/lounge (Onsite)
Billiards or pool table (No)
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Onsite)
Currency exchange (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Game room (Onsite)
Gift shops or newsstand (No)
Grocery Shopping Service (No)
Hot tub (Onsite)
Internet access in public areas (fees may apply) (Wireless Internet Access)
Languages spoken onsite (French, Spanish, Italian, Portuguese, Russian, English)
Laundry facilities (Onsite)
Marina (21 Miles)
Medical facility
Multilingual staff (Yes)
Nightclub (7 Miles)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - indoor (Unheated)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (3)
Onsite - Wave pool (No)
Poolside bar (Yes)
Post Office (5 Miles)
Safe-deposit box (In-Room)
Salon (Onsite)
Sauna (Yes)
Spa (Onsite)
Swimming pool (Onsite)
Television in lobby (No)
Restaurants and Dining
Proximity: Onsite
Snack Bar: Yes
Activities
(Swimming) beach (Onsite)
Beach (Onsite)
Beach facilities (Onsite)
Boating (Nearby)
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (6 Miles)
Cultural Sites (46 Miles)
Driving distances to attractions ()
Entertainment / Nightlife (7 Miles)
Equipment Rentals (Onsite)
Fishing (Nearby)
Golf (1 Miles)
Golf - driving range ()
Golf - miniature (7 Miles)
Helicopter/airplane sightseeing (34 Miles)
Historical Areas (116 Miles)
Jet skiing (Onsite)
Local Tourism Web address ()
Natural Sites (12 Miles)
Parks/Zoos (19 Miles)
Ping Pong (Onsite)
Playground (Onsite)
Racquetball ()
Running track/path (Nearby)
Scuba Diving (Onsite)
Shopping (7 Miles)
Snorkeling (Onsite)
Squash
Tennis (5 Miles)
Theme Park (12 Miles)
Volleyball (Onsite)
Water park (32 Miles)
Water Skiing
Wineries (7 Miles)
Unit Info
The plush, oversize Ambassador suites at Grand Velas Riviera Maya feature over 1,200 square feet of living space and views of the Mexican Caribbean from private terraces. Decorated in cool, tropical-inspired tones with color accents and elegant details, each has an interior hot tub and outdoor sitting area, perfect for enjoying the ocean breezes in the morning and glowing sunsets in the evening. Amenities include a Nespresso coffeemaker and daily-stocked premium mini bar with fine wine and artisanal tequila. The resort offers concierge services & amenities for babies, including: Baby bottles, bottle brushes & sterilizers, high chairs, cribs, strollers, baby bouncers & bathtubs, rattles & teether toys, and pacifiers. To request this service please send an email to conciergerm@velasresorts.com .
Airport Location
Cancun - CUN (35 Miles)
Airport Shuttle Service Available: Yes
The resort is a quick, easy 35-mile drive from the Cancun International Airport. Transportation service can be arranged by the resort. Taxis and private transportation services are also available at the airport.
Check-In Information
Check In: 15:00
Check Out: 12:00
Weeks Check In Days: Friday, Monday, Saturday, Sunday, Tuesday, Wednesday, Thursday
Express Check In / Check Out Available: No
Front Desk Information
Front Desk Available: Yes
Front Desk Hours: 12:00am - 12:00am
Front Desk Available 24 Hours
All Inclusive Information
Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.
Mandatory All-Inclusive Program. Minimum occupancy of 2 adults is required in Studio units and 4 adults in 1-bedroom units (2 Connected Studios). The Christmas and New Year weeks require a mandatory 7-night stay. Children Fees apply from 4-12 years old & Adolescents from 13-15 years old. All units in the Ambassador phase have ocean views. The program includes unlimited food and beverages, 24-hour suite service and taxes. Fees are payable directly to the resort unless otherwise stated. Fees are subject to change without notice, at the resort's discretion. Fees may vary per night or week based on season of travel, such as high season and holiday weeks. All fees are based on the guest information provided at the time of booking, including but not limited to the number of guests traveling and age of guests. Please verify that the All-Inclusive fee is correct on your confirmation based on the information provided at the time of booking. Any change to traveler information may result in a difference in fee amount and is the responsibility of the guest traveling. All-Inclusive fees are the responsibility of the guest to pay in the timeline designated by the confirmed resort, which may be prior to arrival or upon check-in.
| Date Range | Fee |
|---|---|
| Apr 16, 2024 - May 31, 2024 | 692.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Apr 16, 2024 - May 31, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Apr 16, 2024 - May 31, 2024 | 692.00 US Dollars (per Adult, per Day in a Studio) |
| Apr 16, 2024 - May 31, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Jun 01, 2024 - Oct 31, 2024 | 660.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Jun 01, 2024 - Oct 31, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Jun 01, 2024 - Oct 31, 2024 | 660.00 US Dollars (per Adult, per Day in a Studio) |
| Jun 01, 2024 - Oct 31, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Nov 01, 2024 - Nov 23, 2024 | 692.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Nov 01, 2024 - Nov 23, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Nov 01, 2024 - Nov 23, 2024 | 692.00 US Dollars (per Adult, per Day in a Studio) |
| Nov 01, 2024 - Nov 23, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Nov 24, 2024 - Nov 30, 2024 | 791.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Nov 24, 2024 - Nov 30, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Nov 24, 2024 - Nov 30, 2024 | 791.00 US Dollars (per Adult, per Day in a Studio) |
| Nov 24, 2024 - Nov 30, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Dec 01, 2024 - Dec 14, 2024 | 692.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Dec 01, 2024 - Dec 14, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Dec 01, 2024 - Dec 14, 2024 | 692.00 US Dollars (per Adult, per Day in a Studio) |
| Dec 01, 2024 - Dec 14, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Dec 15, 2024 - Dec 17, 2024 | 692.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Dec 15, 2024 - Dec 17, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Dec 15, 2024 - Dec 17, 2024 | 692.00 US Dollars (per Adult, per Day in a Studio) |
| Dec 15, 2024 - Dec 17, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Dec 18, 2024 - Dec 24, 2024 | 809.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Dec 18, 2024 - Dec 24, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Dec 18, 2024 - Dec 24, 2024 | 809.00 US Dollars (per Adult, per Day in a Studio) |
| Dec 18, 2024 - Dec 24, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Dec 25, 2024 - Dec 28, 2024 | 1219.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Dec 25, 2024 - Dec 28, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Dec 25, 2024 - Dec 28, 2024 | 1219.00 US Dollars (per Adult, per Day in a Studio) |
| Dec 25, 2024 - Dec 28, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Dec 29, 2024 - Dec 31, 2024 | 1219.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Dec 29, 2024 - Dec 31, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Dec 29, 2024 - Dec 31, 2024 | 1219.00 US Dollars (per Adult, per Day in a Studio) |
| Dec 29, 2024 - Dec 31, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Jan 01, 2025 - Jan 04, 2025 | 1219.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Jan 01, 2025 - Jan 04, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Jan 01, 2025 - Jan 04, 2025 | 1219.00 US Dollars (per Adult, per Day in a Studio) |
| Jan 01, 2025 - Jan 04, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Jan 05, 2025 - Feb 14, 2025 | 719.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Jan 05, 2025 - Feb 14, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Jan 05, 2025 - Feb 14, 2025 | 719.00 US Dollars (per Adult, per Day in a Studio) |
| Jan 05, 2025 - Feb 14, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Feb 15, 2025 - Feb 21, 2025 | 719.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Feb 15, 2025 - Feb 21, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Feb 15, 2025 - Feb 21, 2025 | 719.00 US Dollars (per Adult, per Day in a Studio) |
| Feb 15, 2025 - Feb 21, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Feb 22, 2025 - Apr 12, 2025 | 719.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Feb 22, 2025 - Apr 12, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Feb 22, 2025 - Apr 12, 2025 | 719.00 US Dollars (per Adult, per Day in a Studio) |
| Feb 22, 2025 - Apr 12, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Apr 13, 2025 - Apr 26, 2025 | 719.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Apr 13, 2025 - Apr 26, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Apr 13, 2025 - Apr 26, 2025 | 719.00 US Dollars (per Adult, per Day in a Studio) |
| Apr 13, 2025 - Apr 26, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Apr 27, 2025 - Nov 22, 2025 | 719.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Apr 27, 2025 - Nov 22, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Apr 27, 2025 - Nov 22, 2025 | 719.00 US Dollars (per Adult, per Day in a Studio) |
| Apr 27, 2025 - Nov 22, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Nov 23, 2025 - Nov 29, 2025 | 748.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Nov 23, 2025 - Nov 29, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Nov 23, 2025 - Nov 29, 2025 | 748.00 US Dollars (per Adult, per Day in a Studio) |
| Nov 23, 2025 - Nov 29, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Nov 30, 2025 - Dec 14, 2025 | 719.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Nov 30, 2025 - Dec 14, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Nov 30, 2025 - Dec 14, 2025 | 719.00 US Dollars (per Adult, per Day in a Studio) |
| Nov 30, 2025 - Dec 14, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Dec 15, 2025 - Dec 17, 2025 | 719.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Dec 15, 2025 - Dec 17, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Dec 15, 2025 - Dec 17, 2025 | 719.00 US Dollars (per Adult, per Day in a Studio) |
| Dec 15, 2025 - Dec 17, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Dec 18, 2025 - Dec 24, 2025 | 820.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Dec 18, 2025 - Dec 24, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Dec 18, 2025 - Dec 24, 2025 | 820.00 US Dollars (per Adult, per Day in a Studio) |
| Dec 18, 2025 - Dec 24, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Dec 25, 2025 - Dec 28, 2025 | 1371.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Dec 25, 2025 - Dec 28, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Dec 25, 2025 - Dec 28, 2025 | 1371.00 US Dollars (per Adult, per Day in a Studio) |
| Dec 25, 2025 - Dec 28, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Dec 29, 2025 - Dec 31, 2025 | 1371.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Dec 29, 2025 - Dec 31, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Dec 29, 2025 - Dec 31, 2025 | 1371.00 US Dollars (per Adult, per Day in a Studio) |
| Dec 29, 2025 - Dec 31, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
| Jan 01, 2026 - Jan 04, 2026 | 1371.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
| Jan 01, 2026 - Jan 04, 2026 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
| Jan 01, 2026 - Jan 04, 2026 | 1371.00 US Dollars (per Adult, per Day in a Studio) |
| Jan 01, 2026 - Jan 04, 2026 | 144.00 US Dollars (per Child, per Day in a Studio) |
See Current News for more information on Resort Fees.
Current News
Mandatory Fees
Mandatory Usage Fee is 10.00 U.S. dollars, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.
Policy Restrictions
Minimum 2 Adults in Studio units and 4 Adults in 1 Bedroom units.
No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Other Information
RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
Covid-19 Tests may be available on site. Please contact resort for details plus terms and conditions. RCI and its related entities shall not have any liability related to individual resorts' on-site COVID-19 testing (or absence of on-site COVID-19 testing)
RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
There is a 3% state lodging tax.
All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
The resort offers concierge services & amenities for babies, including: Baby bottles, bottle brushes & sterilizers, high chairs, cribs, strollers, baby bouncers & bathtubs, rattles & teether toys, and pacifiers. To request this service please send an email to conciergerm@velasresorts.com .
To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation
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