Overview

Mayan Palace is one of Mexico’s most recognized and visited resort hotels. Families return here year after year to make memories and enjoy the beauty, tranquility, and adventure of the Mexican coast. Mayan Palace Riviera Maya is a luxurious resort hotel inside the unforgettable Vidanta Riviera Maya resort. You'll find a casual and relaxed environment where everyone in the family can find a favorite activity and their happiness. Cozy, comfortable living spaces provide everything you need for a romantic getaway for two or a memorable family vacation with lots of little ones. And with a friendly staff who look after you like family, you’ll quickly see why Mayan Palace has helped to redefine the Mexican vacation experience. Amazing sandy wide beach, coral can be found near the shore, enter with care. Extra fees for: Valet Parking, Internet, Gym, Spa, Tennis, Golf and Safety Deposit Box

Additional fees and policies may apply. Please view all fee and policy information below.

Mandatory Fees

  • Mandatory usage fee is 17.75 U.S. dollars, per person, per stay, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Resort Fees

  • Mandatory environment tax fee is 79.20 local currency for all units. Only Credit Cards accepted. A mandatory environmental tax per reservation per night applies to all units.
  • Resort amenities fee is 1080 U.S. dollars for 1 Bedroom units. Only Credit Cards accepted. Mandatory Resort Fee for guests reserving a one-bedroom unit, per reservation.
  • Resort amenities fee is 1360 U.S. dollars for 2 Bedroom units. Only Credit Cards accepted. Mandatory Resort Fee for guests reserving a two-bedroom unit, per reservation.
  • Resort amenities fee is 800 U.S. dollars for Hotel units. Only Credit Cards accepted. Mandatory Resort Fee for guests reserving a hotel-type unit, per reservation.
  • Resort amenities fee is 600 U.S. dollars for 1 Bedroom units. Only Credit Cards accepted. Mandatory Resort Fee for the first two subscribing members in one-bedroom units, per reservation.
  • Resort amenities fee is 720 U.S. dollars for 2 Bedroom units. Only Credit Cards accepted. Mandatory Resort Fee for the first two subscribing members in two-bedroom units, per reservation.
  • Resort amenities fee is 440 U.S. dollars for Hotel units. Only Credit Cards accepted. Mandatory Resort Fee for the first two subscribing members in hotel-type units, per reservation.
  • Mandatory state lodging tax fee is 5 % . Cash or Credit is accepted.

Availability

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Resort Information

Resort Amenities
Resort AmenitiesActivitiesAccessibilityUnit InfoAirport InformationCheck-In InformationFront Desk Information
  • Resort Amenities
  • Activities
  • Accessibility
  • Unit Info
  • Airport Information
  • Check-In Information
  • Front Desk Information
  • ATM/banking (Onsite)
  • Bar/lounge (Onsite)
  • Business center (Yes)
  • Car Rental (Onsite)
  • Concierge desk/services (Yes)
  • Currency exchange (Onsite)
  • Dry cleaning/laundry service (Onsite)
  • Fitness Center (Onsite)
  • Game room (Onsite)
  • Gift shops or newsstand (Yes)
  • Grocery Shopping Service (Yes)
  • Hot tub (Onsite)
  • Internet access in public areas (fees may apply) (Wireless Internet Access, Wireless Internet Access in all rooms.)
  • Languages spoken onsite (English, Spanish)
  • Laundry facilities (Onsite)
  • Marina (12 Miles)
  • Medical facility (Onsite)
  • Multilingual staff (Yes)
  • Nightclub (12 Miles)
  • Onsite - Swimming pool - children's (Yes)
  • Onsite - Swimming pool - outdoor (Yes)
  • Onsite - Swimming pool - total number of pools (5+)
  • Poolside bar (Yes)
  • Safe-deposit box (In-Room)
  • Salon (Onsite)
  • Sauna (Yes)
  • Spa (Onsite)
  • Sport Courts / Grounds (Onsite)
  • Swimming pool (Onsite)

Policy Restrictions

  • Hotel units are recommended for 2 adults and 2 children under 12 years of age
  • Minimum age check-in is 18.
  • Pet Information: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

  • Credit card imprint required upon check-in at the resort.
  • Fees charged for some utilities.
  • Guests traveling without Subscriber 1 or 2 listed on the RCI account must pay the guest's Mandatory Resort Fee. Joint members should contact RCI for special instructions before making their reservation. Prepay the fee 48 hours after the unit is confirmed or 30 days prior to check-in by accessing the email sent by Vidanta with instructions to pay online or at 866-PAYNOW1/ 866-729-6691.
  • Multiple and consecutive reservations are allowed. For multiple reservations, a guest certificate must be added starting from the confirmation of the second unit. Subscriber resort fees apply to multiple reservations when the account holders travel.
  • Please pre-check in by visiting https://precheckin.vidanta.com/home. The resort will receive the update for the RCI reservation, including guest certificates, within 72 hours of confirmation. The fee does not cover local taxes.
  • Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
  • RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
  • Security deposit required upon check-in at the resort.
  • There is a 3% state lodging tax.
  • This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
  • Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun and The Cascades. Violations will be canceled.
Use of this website constitutes acceptance of the Armed Forces Vacation Club ​Terms & Conditions and Privacy Notice.
*The Armed Forces Vacation Club Premium 90-day free trial begins on the date of account activation. No credit card is required. Premium Membership will end 90 days after account creation unless members choose to enroll in a Premium membership for a cost.
2 Must book within 6 months of receipt. This offer is valid on 7-night stays only. The promotion code may be used on first time bookings only; any second bookings using the promotion code will automatically be cancelled. Cannot be combined with any other offer. Other restrictions may apply.

*Sale ends on 5/12/25 at 11:59 PM ET. Minimum purchase of two required. This offer applies only to purchases made of Resort Vacation Certificates. Purchases must be completed and redeemed online and are valid towards a one-week (7 nights) stay at an affiliated resort. Certificate includes only accommodations and specifically excludes travel costs, taxes, all-inclusive fees (as applicable), and other expenses that may be incurred. RVCs expire one year from purchase unless provided an extension by AFVC. Upgrades are available and provide access to additional inventory for a fee typically ranging from $220 USD to $1400 USD for a 7-night stay and varies depending on resort and selected travel dates. Upgrades available, except where prohibited by law. 

 

*See Premium Membership Rules. Additional terms and conditions apply for some benefits. Must upgrade by May 31, 2025 at 11:59 PM ET to take advantage of offer. This offer applies to Premium upgrade fees and renewals. Discount will be automatically applied during upgrade or renewal process.

 
Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $429 USD per week when booked through the call center, and $419 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-866-533-1246. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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