Mayan Palace Vidanta RM RF Included

ATM/banking (Onsite)

Bar/lounge (Onsite)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Currency exchange (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Hot tub (Onsite)

Internet access in public areas (fees may apply)  (Wireless Internet Access, Wireless Internet Access in all rooms.)

Languages spoken onsite  (English, Spanish)

Laundry facilities (Onsite)

Marina (12 Miles)

Medical facility (Onsite)

Multilingual staff (Yes)

Nightclub (12 Miles)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Swimming pool (Onsite)

Television in lobby (No)

Proximity: Onsite

Snack Bar: Yes

(Swimming) beach (2 Miles)

Amusement Parks (14 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Boating (3 Miles)

Bowling Alley (14 Miles)

Casino / Gambling (14 Miles)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (14 Miles)

Cultural Sites ()

Entertainment / Nightlife (Onsite)

Fishing (6 Miles)

Golf (Onsite)

Golf - driving range ()

Golf - miniature (28 Miles)

Helicopter/airplane sightseeing 

Hiking (Onsite)

Historical Areas (55 Miles)

Jet skiing (Onsite)

Lake (Onsite)

Natural Sites 

Parks/Zoos (4 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Racquetball 

Running track/path (Onsite)

Scuba Diving 

Shopping (Onsite)

Snorkeling (Onsite)

Squash 

Tennis (Onsite)

Theme Park (15 Miles)

Volleyball (Onsite)

Water park 

Water Skiing (Onsite)

Windsurfing (9 Miles)

Wineries (Onsite)

Cancun - CUN (22 Miles)

Airport Shuttle Service Available: Yes

Cancun Intl. Airport is 20 miles (32km) from the resort. From the airport turn Right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos you will see the amazing Arc with the Vidanta logo that welcomes you to the resort. Vidanta offers transportation from airport to resort for a low fee per person. Please contact 01800-292-9446 or 322-176-1485 for payment, after payments members can schedule the transfer and pre-register at https://precheckin.vidanta.com/home.

Check In: 17:00

Check Out: 10:00

Weeks Check In Days: Sunday, Saturday, Friday

For special transportation fees and shuttle reservations, please contact the resort prior to travel.

Front Desk Available: Yes

Front Desk Hours: 12:00am - 12:00am

Front Desk Available 24 Hours

Mandatory Environment Tax is 57.74 local currency, . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night apply for 2BEDROOM units.

Mandatory Environment Tax is 28.87 local currency, . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night apply to HTL and 1BEDROOM units.

Mandatory Usage Fee is 10.00 U.S. dollars, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Mandatory State Lodging tax is 5 %, . Cash or Credit is accepted.

Minimum age check-in is 21.

Hotel units are recommended for 2 adults and 2 children under 12 years of age

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Security deposit required upon check-in at the resort.

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

Fees or deposits are charged for some amenities.

Credit card imprint required upon check-in at the resort.

This resort allows additional multiple or consecutive units, guest certificate added and 1IN3 Waiver confirmations. Multiple units require a guest certificate starting with the second unit, to add it, you must contact the Call Center. Rules are verified by name & account, violations will be cancelled.

Vidanta properties can only be confirmed once every 3 years(anniversary year). Rules apply to all Vidanta IDs (per group). In other words, RCI members can travel to any Vidanta ID only once every 3 years. Waiver: Reservations with travel dates up to Dec/31/2023 are exempt from this rule by paying the additional service fee per unit type.

*For details about Resort Fee benefits please visit www.premiumvacationbenefits.com. The cost is inclusive of resort fees only for the first unit confirmed. *Reservations made less than 48 hrs prior to the check-in date will not be accepted. *Resort Fee does not cover local taxes. *Please pre-checkin by visiting https://precheckin.vidanta.com/home

The resort will reflect the RCI reservation 72 hours after it has been confirmed. For discounts on tours or entertainment attractions, send an email to contacto@rcitravel.com.mx or call from Mexico 5283-0973; & from the USA 001844-8582517.